At Good Morning Technology India Pvt. Ltd., we strive to deliver high-quality products and services to our valued customers. We ensure that every order is processed with care and accuracy. However, if you encounter any issues with our products or services, please review our return and refund policy below.

1. Returns & Exchanges

● We accept returns or exchanges only in cases where the product is defective, damaged, or not as described.
● Customers must contact us within 3 days of receiving the product to report any defect or issue.
● To process a return or exchange, you must provide a clear description of the issue along with photographic or video evidence of the defect or damage.
● Products must be returned in their original condition and packaging. Used, damaged, or altered items are not eligible for return.
● Custom-made, digital, or personalized items are non-returnable, unless they are defective or damaged upon receipt.

2. Refunds

● Once the returned product is received and inspected, we will notify you regarding the approval or rejection of your refund.
● Approved refunds will be issued within 5–7 business days and credited to the original payment method used during purchase.
● If a replacement is preferred instead of a refund, we will send the replacement product at no additional cost.
● Refunds are not applicable for services that have already been rendered or for digital/downloadable items.

3. Return Process

To initiate a return or refund request, please contact our Customer Support Team at:

📧 info@gmtechnologyindia.com
📞 [Insert Contact Number if applicable]

Please include your order number, a brief description of the issue, and supporting photos/videos. Our team will review your request and guide you through the return process.

4. Shipping Costs

● Customers are responsible for return shipping costs, except in cases of defective or incorrect products.
● We recommend using a trackable courier service for returning items, as we cannot be held responsible for returns lost in transit.
● Shipping charges paid at the time of purchase are non-refundable.

5. Non-Returnable Items

The following items are non-returnable and non-refundable:

• Customized or personalized products
• Digital or downloadable services
• Products damaged due to improper use or mishandling
• Items returned without prior approval